More than resources. A capability built around your business.

SAP CoE as a Service brings together application management, technical operations, architecture, demand coordination and transformation support under an agreed operating model.

We define the core team, specialist coverage, management responsibilities, service interfaces and escalation with the client. The model can complement existing SAP leadership or provide a more comprehensive managed capability.

Its value lies in continuity, expert supervision, flexible capacity and disciplined total cost—not simply lower individual resource rates.

Application management combines incident and request handling, problem resolution, change delivery and application knowledge in a coordinated service.

We agree scope, priorities, service levels where applicable, escalation and governance. Operational support is connected with enhancements and projects to reduce fragmentation.

Regular reviews address recurring incidents, backlog quality, technical debt and opportunities to improve business processes.

Cloud operations require attention to availability, identity, security, monitoring, automation, backup, recovery and cost. Responsibilities must be explicit across internal teams, cloud providers and service partners.

We support architecture, platform engineering and operational activities according to the agreed service scope.

The objective is resilient infrastructure, controlled changes, transparent consumption and a platform that supports business needs.

We help assemble complementary skills across SAP, software engineering, cloud and related disciplines. Depending on the engagement, Carlavia can provide team leadership, technical supervision and delivery coordination.

Roles, decision rights, communication, backlog ownership and quality expectations are agreed before mobilisation.

Flexible capacity and structured knowledge transfer support continuity as projects and workloads change.

Our project work can include SAP implementations, S/4HANA migrations, carve-outs, consolidations, cloud initiatives, integrations and custom software.

We define deliverables, assumptions, governance, dependencies, testing and acceptance criteria. Risks and scope changes are managed transparently.

Business readiness, maintainability and handover to operations are considered throughout delivery.

Cybersecurity engagements start with a clear scope, assets, access requirements and agreed testing boundaries. Services can include penetration testing, technical assessments, security architecture and targeted risk remediation advice.

Findings are prioritised by impact and practical remediation needs, with appropriate confidentiality and reporting.

Security should support operational resilience and business objectives, not produce reports without actionable outcomes.

We provide focused advisory across SAP, cloud, integration, security and technology delivery. Work can include architecture reviews, capability assessments, sourcing decisions, governance and transformation planning.

Recommendations consider feasibility, maintainability, risk, operational effort and total cost of ownership.

The goal is a decision the client can act on, supported by clear assumptions, trade-offs and implementation considerations.

We identify repetitive work, integration gaps and information flows where automation or AI may create meaningful value. Opportunities are assessed against data readiness, security, process ownership, expected benefits and ongoing operating cost.

Solutions may include workflow automation, software integrations, AI-assisted processes and targeted applications.

We favour focused use cases, measurable outcomes, human oversight and maintainable implementation over technology-led experimentation without a clear business case.