Run: SAP Operations
Reliable SAP systems. Optimized operations. Predictable costs. Carlavia provides expertly staffed, proactive SAP technical operations across public cloud, private cloud and on-premise landscapes — combining operational resilience, specialist expertise and disciplined total cost of ownership.
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SAP OPERATIONS
One operating capability. Every SAP environment.
From SAP S/4HANA Cloud Public Edition to SAP-managed private cloud, customer-controlled cloud and on-premise systems, Carlavia coordinates the right technical expertise, governance and operational controls. Responsibilities are clearly defined between your organization, SAP, infrastructure providers and our team.
WHY CARLAVIA
Reliable operations. Expert teams. Smarter economics.
We deliver a managed SAP operations capability rather than isolated technical resources. Senior oversight, coordinated SAP Basis and infrastructure expertise, proactive service management and automation help maintain performance and resilience while controlling total operating cost.
Operational reliability
Proactive monitoring, incident prevention, performance management and continuity.
Expertly staffed teams
Senior SAP Basis, cloud, infrastructure and security expertise with coordinated supervision.
Smarter total cost
Right-sized core capacity, flexible specialists, automation and transparent economics.
One accountable model
Defined service ownership across SAP, cloud providers, infrastructure and client teams.
Enterprise-grade SAP operations. Without unnecessary overhead.
OPERATE · SECURE · OPTIMIZE
Expertly managed SAP landscapes.
Built for performance.
Our operating model connects technical SAP administration, infrastructure coordination, service management, security and continuous improvement. A stable core team maintains knowledge and accountability, with specialist capacity for complex issues, projects and demand peaks.
BASIS
Technical administration, transports, maintenance and performance monitoring.
PLATFORMS
Hosting coordination, capacity, availability and consumption optimization.
SERVICE
Incident, problem, change, service-level and escalation management.
RESILIENCE
Technical security, patching, backups and disaster recovery oversight.
INTEGRATION
Interfaces, middleware, connectivity and background job monitoring.
IMPROVEMENT
Automation, performance tuning, technical debt and TCO reduction.
DELIVERY MODEL
Defined operational ownership, governance and service levels.
DELIVERY MODEL
Extend your internal team with coordinated specialists and peak capacity.
HOW WE DELIVER
Clear responsibilities. Flexible service models. Measurable results.
Reliable systems. Transparent performance.
Measure SAP operations through availability, resilience, service quality and continuous improvement.
- Availability — proactive monitoring and service continuity.
- Performance — technical health, capacity and response times.
- Resilience — security, backup and recovery readiness.
- Cost efficiency — automation and operational TCO optimization.
Clear ownership across every platform
We align responsibilities across your team, SAP, cloud providers and Carlavia, recognizing SAP-managed boundaries.
- Assess — baseline landscape, risks, cost and responsibilities.
- Transition — knowledge transfer, monitoring and stabilization.
- Operate — governed delivery, reporting and escalation.
- Optimize — continuous technical and cost improvements.
The right operational coverage
Choose an operating model matched to your retained capabilities and landscape.
- Fully managed — defined service scope and accountability.
- Co-managed — augment retained IT and SAP operations.
- Specialist operations — focused Basis, cloud and optimization expertise.
- Flexible capacity — expertise for peaks and complex changes.
Reliable systems. Transparent performance.
Measure SAP operations through availability, resilience, service quality and continuous improvement.
- Availability — proactive monitoring and service continuity.
- Performance — technical health, capacity and response times.
- Resilience — security, backup and recovery readiness.
- Cost efficiency — automation and operational TCO optimization.
Clear ownership across every platform
We align responsibilities across your team, SAP, cloud providers and Carlavia, recognizing SAP-managed boundaries.
- Assess — baseline landscape, risks, cost and responsibilities.
- Transition — knowledge transfer, monitoring and stabilization.
- Operate — governed delivery, reporting and escalation.
- Optimize — continuous technical and cost improvements.
The right operational coverage
Choose an operating model matched to your retained capabilities and landscape.
- Fully managed — defined service scope and accountability.
- Co-managed — augment retained IT and SAP operations.
- Specialist operations — focused Basis, cloud and optimization expertise.
- Flexible capacity — expertise for peaks and complex changes.
LET'S DISCUSS SAP OPERATIONS
Make your SAP operations more reliable and cost-efficient.
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Assess & baseline
Review technical landscape, service levels, risks, responsibilities and total operating cost.
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Transition & stabilize
Establish knowledge transfer, monitoring, runbooks, governance and operational readiness.
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Operate & continuously optimize
Deliver agreed services, transparent reporting, automation and performance improvements.
Initial discussion · No obligation
Why choose us
Partner with a reliable digitalization expert
12 countries worldwide
Our team has international experience that we use in technological transformation
Supports 2 continents
Our services are used by countries across time zones from Eastern EU to Canada
Leaders in implementation
Years of experience guarantee quality and process knowledge
FAQ
Your SAP operations questions.
Grow with us.
SAP, engineering, cloud, design and business roles across six companies in Switzerland and Slovakia.
Bring us your enterprise technology challenge.
Tell us the business problem. We'll tell you which capability it needs, who would lead it — and what a sensible first step looks like.
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Jaroslav Kacina
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Marian Hires
